Post Office Library

Our library contains brochures, and other documents, with more information about your pension.

Take a look at the documents below, and your most recent annual statement. If you need further information, please get in touch with the Pension Service Centre - contact details below.

You can find information about pension scams and how to keep your pension safe here.

Documents

Salary Data Review: Letters from Trustee

Update on Post Office salary data review (Sept 2021) Update on salary data review (June 2022) Update on salary data review: Q&A (May 2021) Update on salary data review (May 2021) Update on salary data review (June 2023 - deferred members)

Salary Data Review: Letters from Post Office

RMPP review of pensionable pay data FAQs - April 2023 RMPP review of pensionable pay letter - April 2023

Plan Leaflets & Nomination Forms

Employee Member Guide (Section A/B) Employee Member Guide (Section C) Beware of scams - warning about pension transfers Pension Payments and increases (Section A/B) Pension Payments and increases (Section C) Lump sum direction and nomination form (Section A/B) Dependant’s pension nomination form (Section A/B) Lump sum direction nomination form (Section C) Dependant’s pension nomination form (Section C)

Newsletters

Spring 2022: Pensions News (POL Members) Spring 2020: Pensions News (POL Members)

Member Letters: Rothesay Life Transfer

Update on Buy-Out with Rothesay Life (Sep 2020) Proposed Buy-Out with Rothesay Life (Jan 2020) Form re Fixed Protection (enclosed with Jan 2020 letter) Valuation and Funding Update (enclosed with Jan 2020 letter) Q&A related to Jan 2020 'Buy-Out' mailing Insurance Policy with Rothesay Life (July 2017)

Annual Reports and updated Statement of Investment Principles (SIP)

2024: TCFD Report 2024: POL SIP 2023: RMPP Report and Accounts 2023: RMPP Summary Report and Accounts 2023: TCFD Report 2022: RMPP Summary Report and Accounts 2022: RMPP Annual Report 2021: RMPP Annual Report

Privacy Notices

Coronavirus Notice - 2 April 2020 Change in Administration - pre 2012 benefits (Letter) Change in Administration - pre 2012 benefits (Q&A) Privacy Notices - Explanation

Formal Complaints Procedure (please download and save forms before completing)

Formal Complaint Procedure - Stage 1 application Formal Complaint Procedure - Leaflet Formal Complaint Procedure - Stage 2 application form RMPP Data Protection Notice - Please complete if submitting a formal complaint

Get in touch

1

For further help and information,
​contact the Pensions Service Centre:

  • Group 14 pensions.helpline@royalmail.com
  • Stroke 1 0345 603 0043
    Mon to Fri, 9.00am to 5.00pm
  • Fill 1 Pensions Service Centre,
    PO Box 5863, SHEFFIELD, S98 6AB
  • For questions about RMSPS
    benefits visit Capita at: royalmailsps.co.uk

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If you don’t know which section you’re in, contact the Helpline (contact details are at the bottom of the page); or If you recieve an Annual Benefit Illustration the section is noted on the front page.